Returns & Exchanges
At E-Cigz Vape Shop, we want you to be completely satisfied with your fashion purchases. If you are not happy with your order, we offer a 30-day return policy for all unworn and unwashed apparel items.
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are in brand-new condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing